During the boarding of Istanbul to United States flights, the empty crate will be transported to the aircraft hold. Psychiatric Service Dogs arriving in Istanbul from other airports and continuing to the United States may be transported, in the crate, in the passenger cabin or aircraft hold from the first exit points, in accordance with our rules. After placing the dog in its crate, we ensure that it travels in the passenger cabin or in the cargo area of the aircraft in accordance with our rules. The crate will be presented during the boarding of the connecting flight from Istanbul. For passengers arriving from the United States with a connecting flight from Istanbul, the empty crate may be checked in at U.S.
Carrying an empty crate is not subject to a fee. Passengers travelling with a Psychiatric Service Dog who have a connecting flight must carry an empty crate with the appropriate dimensions. This fee is calculated according to the baggage concept applied and is collected at the first departure point. For connecting flights before and after these routes, the dog may be transported in a crate in the passenger cabin or in the aircraft hold for an additional charge. Psychiatric Service Dogs may fly for free only on flights between Istanbul and the United States.
Seeing Eye Dogs, Hearing Dogs, Medical Alert Dogs and Rescue Dogs in the SVAN category may accompany the passenger free of charge in the cabin on all routes.
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